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Privacy Policy

Privacy Policy

Effective Date: September 1, 2026

Parkland Cleaners & Restoration (“Parkland Cleaners & Restoration,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request emergency assistance, request an estimate, submit an inquiry, or otherwise interact with us.

Parkland Cleaners & Restoration provides residential and commercial cleaning, restoration, emergency response, rebuilding, and general contracting services throughout the Manitoba Parkland Region and Eastern Saskatchewan. Services include water, fire, smoke and wind damage restoration, mould mitigation, asbestos abatement and testing, item restoration, structural drying, flooring restoration, odour control, trauma and biohazard cleaning, and other related services.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request emergency assistance, request an estimate, submit a service inquiry, or otherwise communicate with Parkland Cleaners & Restoration.

Depending on your interaction with us, the information we collect may include:

• Your name
• Phone number
• Email address
• Mailing or property address
• Information about your home, business, or property
• Details about property damage or an emergency situation
• Information about the restoration, cleaning, or contracting services you require
• Insurance claim or insurance provider information where voluntarily provided
• Information about damaged belongings or property contents
• Preferred service or appointment information
• Information included in your inquiry or message
• Other information you voluntarily provide

Please avoid submitting unnecessary sensitive personal information through general website forms.

Property and Damage Information

Restoration work may require information about your property and the circumstances surrounding damage. This may include information about flooding, fire or smoke damage, mould, asbestos, wind or storm damage, sewage backups, biohazards, damaged contents, structural conditions, or other property concerns.

Information provided about a property or loss may be used to assess your request, determine appropriate restoration services, prepare an estimate, coordinate emergency response, and communicate with you or your insurance provider where authorized.

Insurance Information

When you request restoration services following an insured loss, you may voluntarily provide information about your insurance company, claim, adjuster, policy, or other insurance-related details.

Parkland Cleaners & Restoration may use this information to coordinate restoration work and communicate with your insurance provider or adjuster where authorized. The website indicates that the company works directly with insurance providers to help coordinate restoration and claims.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

Our website uses Google Tag Manager and may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve the website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Parkland Cleaners & Restoration may collect and use personal information for purposes including:

• Responding to emergency service requests
• Assessing restoration and cleaning needs
• Providing estimates and service recommendations
• Scheduling inspections, restoration work, cleaning, or repairs
• Coordinating emergency response services
• Providing water, fire, wind, mould, asbestos, cleaning, restoration, and rebuilding services
• Coordinating with insurance providers and adjusters where authorized
• Documenting property damage and restoration work
• Communicating with customers throughout a restoration project
• Arranging the restoration or cleaning of personal belongings and property contents
• Providing customer service and follow-up communications
• Maintaining customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws, regulations, and professional requirements
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Emergency Service Requests

The Parkland Cleaners & Restoration website allows visitors to request assistance for property emergencies. The company provides 24/7 emergency response for situations including flooding, fire, smoke, mould, wind damage, sewage backups, and other unexpected property damage.

Information submitted through an emergency service request may be used to understand the nature and location of the emergency, contact you, coordinate an appropriate response, and begin the assessment and restoration process.

Because emergency situations may involve sensitive circumstances, please provide only information reasonably necessary for the immediate service request.

Restoration and Damaged Contents Information

Parkland Cleaners & Restoration provides item restoration for belongings affected by property damage, including clothing, linens, furniture-related items, household goods, electronics, tools, equipment, personal keepsakes, and other valuables.

Information about damaged belongings may be collected and used to assess whether items may be restored, coordinate restoration services, document losses, and communicate with you or your insurer where authorized.

Consent

By providing personal information through our website, requesting emergency assistance, requesting an estimate, submitting an inquiry, or otherwise providing information to Parkland Cleaners & Restoration, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, insurance, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry or provide requested restoration services.

Disclosure of Personal Information

Parkland Cleaners & Restoration does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, provide restoration and cleaning services, process inquiries, coordinate insurance claims, or conduct our business. This may include disclosure to:

• Employees and authorized representatives who require the information to perform their duties
• Insurance companies, adjusters, and authorized representatives where necessary and permitted
• Contractors, subcontractors, suppliers, or project partners where reasonably necessary to complete restoration or rebuilding work
• Website hosting, technology, communications, analytics, and other service providers
• Payment processors where applicable
• Delivery, transportation, or storage providers where reasonably necessary
• Professional advisors where reasonably necessary
• Government authorities, regulators, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Third-Party Websites and Services

Our website may contain links to third-party websites and services, including insurance resources, suppliers, manufacturers, social media platforms, mapping services, payment providers, and other external resources.

Once you leave the Parkland Cleaners & Restoration website and access an external website or service, that provider’s privacy policy and terms may apply. Parkland Cleaners & Restoration is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

Protection of Personal Information

Parkland Cleaners & Restoration takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate restoration, insurance, business, or customer-service purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, provide restoration and cleaning services, manage insurance-related matters, maintain appropriate customer and business records, resolve disputes, and satisfy applicable legal, tax, insurance, or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Parkland Cleaners & Restoration holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information provided on our website. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact Parkland Cleaners & Restoration through the contact information provided on our website.

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable Canadian privacy legislation.

Changes to This Privacy Policy

Parkland Cleaners & Restoration may update this Privacy Policy from time to time to reflect changes to our website, restoration services, business practices, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Parkland Cleaners & Restoration’s website privacy practices, please contact us using the current contact information provided on the Parkland Cleaners & Restoration website.
Parkland Cleaners & Restoration520 PTH 83 NRoblin, MB R0L 1P0Email: ac.rcdnalkrap%40ofniPhone: (204) 937-2637Toll-Free: (800) 815-4252

From emergency restoration to construction cleanup, mould remediation, asbestos abatement, and general property restoration, we handle a wide range of services. Whether you’re dealing with unexpected damage or simply need professional cleaning and repair, our team is here to restore your space quickly and safely.

Need an Estimate? We’re Here to Help!

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Parkland Cleaners & Restoration is a trusted restoration company based in Roblin, MB, providing 24/7 emergency response, water and fire damage repair, mould remediation, asbestos abatement, and full-service restoration across the Manitoba Parkland Region and Eastern Saskatchewan.

Navigation

Contacts

Email: ac.rcdnalkrap%40ofni

Call Now: (204) 937-2637

Toll Free: (800) 815-4252

Main Office: 520 PTH 83 NRoblin, MB ROL 1P0


Privacy Policy

All Rights Reserved

Parkland Cleaners & Restoration is a trusted restoration company based in Roblin, MB, providing 24/7 emergency response, water and fire damage repair, mould remediation, asbestos abatement, and full-service restoration across the Manitoba Parkland Region and Eastern Saskatchewan.

Navigation

Contacts

Email: ac.rcdnalkrap%40ofni

Call Now: (204) 937-2637

Toll Free: (800) 815-4252

Main Office: 520 PTH 83 NRoblin, MB ROL 1P0


Privacy Policy

All Rights Reserved