24/7 Emergency Services

Avoid entering affected areas.

Call emergency services if the situation is life-threatening.

Assume all bodily fluids are contaminated and take necessary precautions.

Shut off the HVAC system if sewage damage is present.

Try to clean up the area yourself.

Touch or move items that may be contaminated with bodily fluids.

Eat, drink, smoke, apply cosmetics, or handle contact lenses in the affected space.

Minimize movement in your home to prevent embedding soot into carpets and upholstery.

Keep your hands clean to avoid spreading soot onto walls, woodwork, and furniture.

Gently blow or brush-vacuum loose soot from upholstery, drapes, and carpets.

Use clean towels or old linens to protect rugs, upholstery, and high-traffic carpet areas.

If the power is out, completely empty the refrigerator and freezer and leave the doors open.

Document all damaged or discarded items before disposal.

Apply a light coat of Vaseline or oil to chrome fixtures in the kitchen and bathroom to prevent tarnishing.

Wash houseplants thoroughly, including both sides of the leaves.

Replace the HVAC filter to improve air quality.

Attempt to wash walls or painted surfaces before consulting a Mega Dry Restoration professional.

Clean carpets or upholstered furniture without expert guidance.

Use or clean electrical appliances that were near fire, heat, or water without an authorized repair service.

Consume any food or beverages stored near fire, heat, or water exposure.

Turn on ceiling fixtures if the ceiling is wet, as the wiring may be compromised.

Send smoke-damaged garments to a regular dry cleaner—improper cleaning can permanently set odours and stains.

Rinse or wash off egg damage from exterior surfaces as soon as possible to prevent staining.

Blot fresh food spills on carpets and fabrics using a damp cloth or sponge—avoid over-wetting. Scrape and blot gently instead of rubbing to protect fibres.

Vacuum glass shards carefully from carpets and upholstery to prevent injury.

Keep containers of spilled inks, cosmetics, or paints to help identify their composition for proper cleaning.

Try to remove ink, paint, or cosmetic stains on your own—specialized cleaning may be required.

Use or operate damaged lamps or appliances, as they may pose electrical hazards.

Discard broken wood chips, porcelain, or art object fragments—these may be repairable.